Volunteering and Community Manager at Aerospace Bristol

Reports to: Head of Marketing & Commercial Operations

Location: Patchway, North Bristol

Hours: Part-time, 24 hours per week across 3 or 4 days

Salary: £30,000 per annum, pro rata (£19,200 at 24 hours per week)

Overview:

Aerospace Bristol is an accredited museum and leading family visitor attraction located on the historic Filton Airfield. With the last Concorde ever to fly as its star attraction, the museum preserves and celebrates Bristol’s aerospace heritage and inspires young people through its exhibitions, events, and schools programme.

Job Purpose:

The Volunteering & Community Manager will oversee the recruitment, training, and management of our dedicated team of volunteers. They will help us grow the number and range of volunteers, develop the work they do and think carefully about what the future of volunteering in our organisation looks like and how it fits with our wider workforce.

We believe that museums play an important role in communities and we want to have a positive impact on the local community in Patchway, Filton and far beyond. Volunteers are part of that, we also host local events, hire our rooms out at a community rate and work closely with our local church. The Volunteering & Community Manager will significantly expand and develop this work and our impact.

Key Duties & Responsibilities:

Recruitment and inductions:

• Develop and implement effective volunteer recruitment strategies to attract a diverse pool of volunteers.
• Conduct interviews, background checks, and reference checks for prospective volunteers.
• Coordinate volunteer orientations and training programs.

Volunteer Supervision and Support:

• Assign volunteers to appropriate roles within the visitor attraction.
• Provide ongoing support, supervision, and coaching to volunteers.
• Foster a positive and inclusive volunteer community by addressing any concerns or conflicts that may arise.

Training and Development:

• Develop and deliver training programs to equip volunteers with the necessary skills and knowledge for their roles.
• Organise regular workshops or seminars to enhance volunteer skills and engagement.

Scheduling and Coordination:

• Create volunteer schedules to ensure appropriate coverage for all visitor attraction activities.
• Coordinate volunteer activities during special events or projects.

Recognition and Appreciation:

• Develop and implement a recognition and appreciation program for volunteers.
• Recognise and celebrate the contributions of volunteers through awards, events, and appreciation activities.

Reporting and Documentation:

• Maintain accurate records of volunteer information, hours worked, and contributions.
• Prepare regular reports on volunteer activities, achievements, and challenges.

Collaboration:

• Collaborate with other departments within the charity to align volunteer efforts with organisational goals.
• Work with the marketing team to promote volunteer opportunities and share success stories with the public.

Community Engagement:

• Develop strategies to support, engage and communicate with local communities through various channels.
• Foster relationships with community stakeholders and organisations for collaboration.
• Organise community events and activities to involve residents.
• Represent the organisation at community forums and events.

Qualifications:

• Previous experience in volunteer and community management or a related role.
• Strong organisational and leadership skills.
• Excellent interpersonal and communication skills.
• Ability to work collaboratively with staff, volunteers, and external stakeholders.
• Knowledge of the charity sector and a passion for the organisation's mission.
• Flexibility to work weekends or evenings when necessary.
• Proficiency in relevant software and tools for volunteer management.

If you would like to view the full job description, please go to the Aerospace Bristol webiste here. 

To apply, please submit your CV and covering letter via admin@hr-star.co.uk

Closing date: 12th August 2024