Testimonials

We are always delighted to receive feedback on our services including membership, events, marketing and conference and would like to share these lovely comments with you.

Sophie Higgins Wheeler, Co-Founder, Pattern Designer from Graft

" I always tell people that our Visit Bristol membership is the best investment we make! We have occasionally tried press advertising, costing a similar amount to our yearly VB membership fee, and never had a single lead from it. But we regularly get work through you, one way or another. In fact other than Google and word of mouth, it's our other main source of work!"

Mary Stringer, Senior Press and Communications Executive at Thermae Bath Spa and The Gainsborough Bath Spa

"Visit Bath completely understand and support our marketing objectives. They proactively seek out opportunities for us to increase mid-week business, and work hard to get our message out - it’s like having an extra member in our marketing team. They include us in the many press trips they arrange with members of international, national, travel and lifestyle press, which has resulted in several mentions of Thermae Bath Spa and The Gainsborough Bath Spa in target publications around the world; so far in 2018 this has included The Evening Standard and several travel and lifestyle social influencers such as Emma Walsh and Natalie Glaze. They’re also lovely people to work with."

Jackie Pennington, Berkeley Castle 

"Thanks very much for including our Father’s Day promotion in your blog; judging by Google analytics Visit Bristol is the biggest contributor for referral traffic to our website!"

Alex Peters, Group Marketing Manager at Green Park Brasserie, Bath Pizza Co. and Bath Function Rooms

"Working with Visit Bath has been a key factor in the success of our business. It has helped us to keep our brands relevant and in line with the city's destination marketing strategy while also enabling us to reach new audiences. Visit Bath's print and digital platforms have helped us break through the noise and ensure that we're constantly in front of our target market; they've been a fantastic team to work with." 

Laura Hilton, Clifton Suspension Bridge Trust 

"Visit Bristol have been invaluable to the Clifton Suspension Bridge. As a Charitable Trust operating on a small budget, we often find getting our message to the right audiences to be hard work.

Visit Bristol have not only supported us by providing opportunities for popular and wide-ranging paper and digital marketing, but have also taken information about our attraction with them all over the world. Help with the logistics of coach tours and group visits has been of great use – particularly encouraging groups visiting Bath to experience Bristol too – and our bookings are at an all-time high.

Additionally, Visit Bristol have provided advice and support which have helped us to better meet the expectations of visitors from other cultures and visitors with additional needs, as well as helping us to establish private hire bookings. Press visits to the bridge have been arranged smoothly as part of the Bristol experience; and best of all, the programme of seminars, training and events helps us to upskill our staff and volunteers – as well as making links with hotels, venues and attractions across the city: businesses outside of our usual cultural remit."

Sarah Arikan, Owner at Berwick Lodge

"I am really so, so impressed by the content and support that comes out from your social media sites. We're always kept in the loop even though we a small privately-owned business. I really can't thank you all enough. I have through your site and social media posts tried new independent businesses and supported some of the events I wouldn’t have known about."

Florence Pardoe, Founder at GOOD: Stories in Food

"We have received lots of bookings via the site and it has paid for the membership many times over, so that's brilliant!" 

Judith Scout, Sales and Marketing Manager at Hiplets

"During my first year at Hiplets, an online short-let holiday accommodation booking agency, I have developed a valuable working relationship with the Visit Bath team. Very knowledgeable, efficient and friendly in their endeavours to assist, they have successfully promoted our properties in various marketing campaigns. Visit Bath also offers an incredibly diverse array of collaborative events for Visit Bath members in the local business community. These regular Visit Bath activities empower local independent businesses by creating community directed networking opportunities. Hiplets is pleased to be a member of this superb initiative."

Fran Jones, The Greenhouse B&B 

"I was new to the tourism and B&B sector 4 years ago when I bought my business.  Joining DB gave me helpful information, networks, access to expertise and a low commission booking tool.  Four years on, it now helps this small business keep abreast of legislation, marketing, what’s on in the city and other developments – and sends 50% of my website traffic to me from its own website."

Sue James, Fern Cottage  

"When we started Fern Cottage Bed and Breakfast 12 years ago we knew very little about running a bed and breakfast. With the help of Visit Bristol we have become a successful business with lots of repeat bookings and a large volume of recommendations. They gave us help and encouragement along the way, providing us and other B&B’s with fantastic knowledge on the various courses designed to make us all a better business.

Without Visit Bristol’s encouragement (and a special thank you to Kathryn Davis) we would not have entered into any of the Regional or National Awards and as a result, our business would not have become as successful.

Visit Bristol also helps with providing special rates for members to rent the point of sale machine, which nowadays most B&B’s need to guarantee people will arrive.

Basically I can’t say enough about how much help Visit Bristol have been to our business and the outcome would have been completely different to what our business is today."

Learn more about the types of Visit West Membership here.