Bath Preservation Trust Museum Assistants (Beckford's Tower)

Terms: Salaried roles available at Beckford’s Tower on Saturdays and Sundays. Shifts are available 9.30am to 2.30pm, 12pm to 5pm and 1pm to 5pm.

Salary: £10.90/hour increasing from April 2024 to £12/hour. Annual leave entitlement pro rata of 34 days/year inclusive of bank holiday entitlement

Reporting to: Beckford’s Tower Learning & Engagement Officer

Purpose of role: To ensure the opening and smooth running of Beckford’s Tower and Museum. BPT Museum Assistants also provide cover as required at any of the BPT’s four museums (No.1 Royal Crescent, Museum of Bath Architecture, Herschel Museum of Astronomy and Beckford’s Tower)

Key Responsibilities: 

• Opening and closing the Museum and landscape, unlocking and locking up all the rooms and outdoor spaces; deactivating and setting the intruder alarm.
• Oversight of the museum floor including carrying out cleaning regimes and monitoring supplies required for staff and visitor PPE, sanitizing stations, toilets, visitor literature and any other processes that form part of the daily visit.
• Making sure the museum is ready for opening including audio visual equipment, ticket stocks, visitor literature and retail merchandise. Restocking/checking during the day and advising the appropriate manager when stock requires re-ordering.
• Checking tills in the morning (cashless payments only).
• Recording takings on a daily basis (cashless payments only).
• Sale of admission tickets, guide books and other merchandise from the museum shop, as well as ordering and managing deliveries of stock as needed.
• Providing a friendly welcome to visitors, dealing with general visitor queries and responding to telephone and email enquiries.
• Providing support for out of hours activity including leading guided tours and supporting events.
•  Completing visitor survey and Gift Aid forms as applicable.
• Responsibility for health and safety issues as they affect the visitors and staff including the security of the building. This includes first aid response, fire response and regular alarm/evacuation testing and recording and CCTV monitoring.
• To cover any extended opening-up periods, for example special bookings, evening tours lectures and events.
• To act as an emergency key holder when required.
• To fulfill basic admin tasks as applicable to the role
• To cover any other tasks commensurate with the role where required.

PERSON SPECIFICATION

Essential:

• Experience of working with the public in a customer facing role
• Experience of giving good customer service
• Experience as a key holder or equivalent responsibilities
• Trustworthy and reliable Numerate Experience with tills

Desirable:

• Experience of working within a museum
• Experience of working in a public space and maintaining presentation and hygiene standards, especially cleaning
• Experience of carrying out health and safety procedures and regular monitoring Experience of carrying our fire safety procedures and regular monitoring
• Experience of monitoring stock Experience of giving guided tours Knowledge of the long Georgian period to inform a related activity programme
• Experience working with partner organisations to support museum programming Experience of ordering and displaying retail merchandise

For more information, please go to the Bath Preservation Trust's vacancies page here.

You can access the full job description here 

If you would like to apply for one of the roles, complete the application form and email it to recruitment@bptrust.org.uk. 

Closing date: 12pm on Sunday 28 January 2024
Interviews: Thursday 9 February 2024 (TBC)