Visitor Experience Host at Bristol Zoo Project (part time)

Bristol Zoological Society, the conservation and education charity that runs and operates Bristol Zoo Project, higher education programmes and conservation projects across the world, is recruiting a Visitor Experience Host. This is an exciting opportunity to join the Visitor Experience team.

Salary: £8,127.60pa (£10.42ph)

Contracted Hours: 15 hours per week (weekends)

Location: Bristol Zoo Project

Contract Type: Permanent

As a Visitor Experience Host you are the primary point of contact for visitors and will be relied on to: 

• Demonstrate your passion and pride as an ambassador for a well-loved organisation and conservation efforts and mission.
• Engage and assist visitors to ensure they have a memorable day out.
• Ensure a well presented attraction, by assisting with car parks, retail, admissions, membership, grounds and amenities duties.

Applicants must have a friendly, professional manner and be ready to welcome guests to the attraction and inspire them with discoveries of wildlife and our onsite activities. All applicants must enjoy working outdoors whatever the weather, and be willing to support the team in extra duties. It is also essential that you are confident and courteous with visitor interaction.

With a new strategy in place to create a world-class Bristol Zoo and conservation and sustainability at its heart, the new Bristol Zoo Project will offer spacious, modern facilities, significant growth in our conservation and education work, and an innovative and exciting visitor experience.

The role will help to realise Bristol Zoo Project's vision of saving wildlife together, and you will be involved in supporting the transformation programme – driving visitor numbers and excitement at Bristol Zoo Project as plans for the new Zoo progress.

As a Disability Confident Employer if you identify yourself as disabled under the Equality Act 2010 definition and can demonstrate that you meet the essential criteria listed in the person specification, an interview is guranteed. 

Benefits include:

• 30 days of annual leave and bank holidays (Pro-rated, inclusive of bank hols) increasing with length of service
• Access to the company pension scheme
• Access to a range of resources to support your physical, mental and financial health, including access to our Employee Assistance Programme
• Death in service benefit (x3 salary)
• Cycle to work scheme
• Season ticket loans
• Other flexible benefits include gym discounts and access to a health cash plan
• Family friendly policies with enhanced maternity, paternity, and adoption support
• Loyalty award after 5 years and every year subsequently
• Ongoing training and development opportunities, allowing you to reach your full potential
• Free on-site car park

To apply for this role please sign into BZP's recruitment portal and upload your CV and cover letter.

The closing date for applications is 22nd December 2023.

Bristol Zoo Project are committed to employing from all areas of the community. They value equality and diversity across their workforce and aim to ensure their staff are reflective of the diversity of the community. In support of this commitment, applications are welcome from the Global Majority.