Development Assistant at SS Great Britain

Job title: Development Assistant

Hours: 36.25 hours per week / full time

Reporting to: Development Manager

Salary: £23,750

The SS Great Britain Trust are looking for a Development Assistant who is passionate about heritage and is keen to bring their administration skills and knowledge of fundraising to support the team. 

The Development Assistant is an essential part of the Trust’s fundraising function and provides important support to the team, helping the Trust to protect the SS Great Britain and Brunel’s legacy and ensuring as many people as possible enjoying discovering them.

As Development Assistant you will:

• Work with the Development Officer to will offer the best experience to Members, efficiently managing payment processes, membership renewals, thank you letters and encouraging renewals.
• Have great communication skills and excellent customer service as the first point of contact for all enquiries.
• Enhance the development team through robust administration processes and providing administrative support across all income streams.
• Assist the Development Officer in collating information and co-ordinating regular supporter communications to inspire and demonstrate the impact of support.
• Deepen supporter relationships through accurately recording all income and activities on the Trust’s booking system and CRM. Maximise the effectiveness of the CRM and keeping records up to date. 
• Amplify the prospecting work of the team by undertaking preliminary research in consultation with members of the team.
• Showcase the work of the Trust through supporting event organisation for members and supporters.
• Support the team through additional duties as reasonably required to assist the smooth and efficient running of the Trust and maximise the impact of the fundraising function.

Person Specification:

• Experience in enhancing the work of a team by providing excellent administrative support.
• Passionate about working for the SS Great Britain Trust and making an impact within the heritage/maritime/engineering and education sector.
• Keen to expand upon or start to develop your fundraising experience.
• Enjoy building relationships with people and offering exceptional customer service.
• Realise the importance of accurate record keeping and have excellent attention to detail.
• Enjoy a varied workload and can meet deadlines and prioritise.
• Have a positive and creative approach, with experience working collaboratively.

Company Benefits:

• Flexible working, including new hybrid working models on site and from home as required by the business.
• 23 days Annual Leave per year plus 8 Bank Holidays. The entitlement increases by 1 day per year to a maximum of 26 (pro rata for part time staff).
• Staff training and opportunities to develop your skills.
• Up to 5% Pension contribution matched by the Trust.
• Free tickets to local attractions.
• Discounted/Free Travel with local transport services.
• Health Plan paid for by the Trust.
• Discounts available to all staff in the SSGB shop, Harbourside Kitchen and The Dockyard café.
• Cycle Scheme and Tech Scheme.
• Great Western Credit Union. Access to a range of services from loans through to saving accounts.  

How to Apply

Please go to our website www.ssgreatbritain.org/about-us/jobs/job-application-form.  Completed application forms to be sent to jobs@ssgreatbritain.org

Closing date:  5pm, Sunday 7^th January 2024

First Interview date:  16^th January 2024