About the role
As a Visitor Experience Team Leader your main priority will be ensuring excellent visitor experience and supporting our Visitor Experience Assistants.
The role is centred in enthusiastic customer service and dedicated team management. You will be helping a medium sized team of Visitor Experience Assistants in running the day-to-day operations as we welcome hundreds of visitors from a broad range of audiences to the venue.
The role is largely based across the foyer and shop and as such, our Visitor Experience Team are often the first and last point of contact for our visitors at We The Curious.
From welcoming everyone through our front doors, managing ticketing and membership queries at the front desk, and providing excellent customer service in our shop, there are many ways the Visitor Experience Team Leader role adds to the culture of fun and creativity at We the Curious.
Key information
Salary: £12.47 per hour
Contract: 18 months fixed term
Working hours: Contracts available are 22.5, 30, and 37.5 hours per week. You can let us know which hours you'd prefer in your application.
Deadline for applications: Sunday 12th November at midnight
Start date: Week commencing Monday 15th January 2024
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