Deputy Manager at Weddings & Conference Centre at Folly Farm

Deputy Manager Required;

Bristol/Bath

Full-time, Contract, Permanent - optional live in available.

£27,000 - £35,000 per annum based on experience

Unique conference, wedding, event and educational venue, located between Bristol and Bath.
A 20 bedroom property with varied customer base.

We are recruiting a hands on Deputy Manager to join our positive successful team who would be heavily involved in the overall day to day venue operation.
Supporting the Centre Manager in areas of planning, sales, compliance and operations with an energetic ‘can do’ approach.

The ideal candidate would have a minimum of 1 years’ experience in a similar role.

Principle Elements and Responsibilities;

Overall responsibility of the site in absence of the Centre Manager. Operate and lead larger events and weddings including set up and problem solving. Ensure the smooth running of conferences and training rooms across the Centre from guest arrival through to departure.

Set and adhere to an impeccable set of standards to meet and exceed customer and facilitator expectations.

Be aware of future business levels to allow proactive planning for staff and security scheduling and rota’s.

Understand the requirements of the Fire safety, health and safety policies. Risk assessments and compliance. Play an active role in keeping these records up to date and communicated to the team. Maintain a safe and secure environment and follow all legislative requirements.

• Manage the job rotas and responsibilities, assessing demand and resourcing accordingly.
• Sales activity – answer wedding and commercial enquiries promptly and efficiently to maximise secured sales.
• Administration of secured bookings, detailed planning and efficient use of in house booking system.
• Understanding of annual financial budget and cost planning.
• Cost control, stock management, wastage and monitoring of outgoings.
• Ensuring a supportive team environment with all necessary training and mentoring to deliver the highest standards of customer service.
• Assisting with recruitment, selection and retention of staff, performance reviews, training and development of the team.
• Revenue generation through awareness and implementation of industry trends and changes.
• To carry out any other additional duties as requested by the Centre Manager.

Position Details;

Full time; permanent contract.

Salary; £27,000 - £35,000 per annum – based on experience.

Folly Farm operates 7 days per week on a shift system with hours to suit business needs.
Deputy Manager is required 5 days out of 7.

40 Hours per week.
33 days annual leave per annum, including bank holidays

Opportunity for training and future development.

Required Experience;

Minimum 1 years management experience in similar environment, covering conferencing, events and weddings.

Additional Requirements;

• Sound decision making abilities (essential)
• Ability to work under pressure and self-motivated individual (essential)
• Proven organizational and managerial expertise (essential)
• Bar and Stock experience (essential)
• Experience with hotel/hospitality booking systems (preferred)
• Positive, energetic, hands on approach and flexibility (essential)
• Organised with exceptional attention to details (essential)
• Driving licence and transport (essential)
• Warm, welcoming and friendly with strong sales skills (essential)
• Good team player (essential)

Job Types: Full-time, Permanent

Salary: £27,000.00-£35,000.00 per year

Benefits:

• Company pension
• On-site parking

Schedule:

• 8 hour shift

Supplemental pay types:

• Yearly bonus

Work Location: In person