Bristol Airport opens a multi-purpose sensory room for departing customers

The new Sensory Room at Bristol Airport is specifically designed for customers with autism, dementia or cognitive impairment and provides a safe, private and interactive space for customers to feel relaxed when in unfamiliar surroundings.

Designed by Fun & Function, the Sensory Room is tailored made to be a soothing and peaceful place away from the activity of a busy airport. It includes facilities such as a colour column, infinity tunnel, padded seats, colour changing LEDs and a wheel projector. Fun and Function is a leading provider of inclusive solutions and provides sensory rooms for classrooms, homes and businesses.

The free-to-use, wheelchair accessible Sensory Room is managed by OCS Group UK and is located in the Special Assistance area in the departure lounge. Open daily between 04:00 and 21:00, customers can book a 45-minute session through the booking system on Bristol Airport’s website. For more information and to book, visit: https://www.bristolairport.co.uk/at-the-airport/special-assistance/sensory-room

Richard Thomasson, Head of Customer Operations, Bristol Airport said: “The new Sensory Room at Bristol Airport will make a huge difference in the lives of those travelling with autism, dementia or cognitive impairment for themselves, their carers and accompanying family.

“An airport can be a busy and stressful environment, therefore having a safe and interactive place for children and adults, will help to reduce anxiety before boarding their flights and is an invaluable asset in reducing stress.

“We are committed in providing the best possible experience for all our customers and we hope the new Sensory Room will provide a comforting place for passengers who might feel overwhelmed in unfamiliar surroundings.”

Aviva Weiss, CEO and Founder of Fun and Function said: "This sensory room opens the skies to travellers, providing a calming oasis within the airport. The experience is immersive, easing stress for families with autism or other challenges."